Disclaimer
Roux Air Copyright
Website users have access to information for personal use only. You are not permitted to modify, copy, or otherwise distribute Roux Airconditioning documents and their contents, including both text and graphics, without the express permission of Roux Airconditioning.
Roux Air Disclaimer
Roux Airconditioning makes every effort necessary to ensure that the information on this website is substantially accurate, complete and current. In the unlikely event that any information on this website is incorrect due to technical inaccuracies, typographical errors or any other error, Roux Airconditioning cannot be held responsible for any direct, indirect, special, incidental or consequential damages that may arise from the use of erroneous information found on this website.
Roux Air Privacy Policy
We know that you care about your personal data and how it is used, and we want you to trust that we use your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.
Any information provided by our customers will only be used as our customers direct. The privacy of our visitors is important to us and we recognize that privacy of your personal information is paramount. Here is information on what types of personal information we receive and collect when you use Roux Airconditioning, and how we safeguard your information. It is important to note that we never sell your personal information to third parties. We do not disclose any personally identifiable information to any third party unless we have your permission. We may share aggregated statistical information about the use of our site with our business partners. Such aggregated statistical information does not include any personal information.
What Personal Data Is Being Collected?
When you use our website, as a user, customer or as a visitor, you may provide, and we may collect personal data. Examples of personal data may include but are not limited to name, email address, phone number and enquiry. Where online purchases are made, additional information, for example, location and purchase details are collected, however, at no point are any credit card details stored.
How Do We Use the Information We Collect?
We use the collected information to operate, maintain, enhance and provide all features of the website, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the website. We process data solely in accordance with the directions provided/ explicit purpose of the information supplied by the applicable customer or user.
We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.
How Long Do We Store Your Personal Data?
Roux Airconditioning will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Roux Airconditioning will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
How Do We Protect Your Personal Data?
What is our Cookie Policy?
FAQ
Is the information on the Roux Air website guaranteed to be accurate?
Roux Air aims to keep all website information accurate and up to date. However, information relating to products, services, pricing, specifications and availability may change without notice.
Can I rely on the website for an exact air conditioning quote?
No. Information provided on the website is for general guidance. Final pricing and recommendations may depend on factors such as the property, installation requirements, equipment selected and the scope of work.
Are product specifications and images always exact?
Product images, specifications and descriptions are provided for general reference. Actual products may vary depending on the manufacturer, model, availability and product updates.
Is Roux Air responsible for external websites linked from this website?
Roux Air may provide links to third-party websites for additional information or convenience. Roux Air does not control these websites and is not responsible for their content, availability or privacy practices.
Does information on the website replace professional air conditioning advice?
No. Website content should not replace an assessment or recommendation from a qualified air conditioning professional. For advice specific to your home, business or HVAC system, contact Roux Air directly.
Changes and Updates to This Policy
We may from time-to-time update to make changes to this policy, please revisit this page periodically to stay aware of any changes.
How to Contact Us
Please contact us with any questions or comments about this policy, your personal data, our use and disclosure practices, or your consent choices by email to popia@rouxair.co.za submit an enquiry using our contact form here (redirect to a POPIA form or general website contact form with drop down).
By viewing this website, you acknowledge that you have read, understood and agree with the contents of this disclaimer and the disclaimer relating to your access and utilization of this website.